Most machines come with a 1 year manufacturer’s warranty. Please email us at our Support Center if you would like details prior to purchasing.

Pls click below link for Online warranty registration.

Product Registration

Do you ship International?

Yes. We do ship international orders and best thing its FREE shipping worldwide with online tracking.Please refer to our  shipping page for more information on procedures and policies.

Do you experience your voice delay on your TV when you sing? It is a common issue to all Karaoke systems, not only SingMasters, but please use our below recommendation for connection.

If using HDMI, for both picture and audio directly through a TV you may find you get a digital delay when singing, this is a limitation of the television and we recommend only using HDMI for the picture component and using the analogue stereo RCA cable into a Powered Speaker, Amplifier and Speakers, or Home Theatre System, as you will not experience any delays with the audio and vocals. So HDMI for video output to TV and AV cable to sound system for Audio.Need to change Audio Output setting in SingMasters Setup Menu to Analog if using sound system output.

Picture connection:

Use HDMI from SingMasters player HDMI connection on the back direct to a HDMI input on your TV

Sound connection:

Plug the single end of the AV cable included into the AV out  on the back of SingMasters player ,this must be pushed in all the way to ensure complete connection.

The Red and White connectors from the AV Cable go directly into your Red and White AV inputs on your sound system or speaker.

In SingMasters choose Analog audio setting for sound to come from connected speaker.

SingMasters player Menu > Setup > Audio Output >Analog

We recommend that you use your TV for the lyric video component and run the sound directly from the SingMasters into a Powered Speaker, Amplifier and Speakers, or Home Theatre System. Though if using a Home Theatre, we don’t recommend sound bars and you should change the settings on the amplifier to 2-Channel Stereo only providing that you have two main speakers which have both a woofer and a tweeter in each to avoid damaging your home theatre speakers.

Check the HDMI or AV cable connection if correctly connected.Check the TV set is in A/V or HDMI mode.If you have connected player with TV using HDMI cable,player is powered on with light on,Pls disconnect HDMI cable and connect to TV using supplied AV cable.When home screen of SingMasters is presented ,go to  Setup> TV System and select AUTO.Always remember to leave it to AUTO so display works using HDMI or AV cable both.Once AUTO is selected,disconnect AV cable ,disconnect power and connect HDMI cable for display.

This applies for SM-500 only ,SM-800 automatically switched display mode.

Using YouTube Videos in SingMasters Karaoke: The SingMasters Karaoke System is extremely versatile and lets you add and sing along with most video files, specifically AVI/MP4 which you can download from your favourite video website YouTube. Just search in YouTube for the karaoke version of your choice of song. Just search song title with Karaoke word.Copy the YouTube link and put in any below YouTube downloader websites or use FREE software tool called aTube Catcher to download in bulk . You can use any methods listed below.

Method 1: For MP4 Video Karaokes, You can copy the link from Youtube of your karaoke song, Go the website paste the link:

  https://yt1s.com/youtube-to-mp4 

Paste Youtube Link  and click convert mp4 button  and download the mp4 file. Once the file is downloaded, copy and paste it into the DOWNLOAD folder on the SD Card, put it back in the machine once copying is done and play from Download menu on screen and sing along!!! 

Method 2: For MP4 Video Karaokes, You can copy the link from Youtube of your karaoke song, Go the website paste the link:

  https://ytmp3.cc/en13/ 

Choose Mp4,click convert and download the mp4 file. Once the file is downloaded, copy and paste it into the DOWNLOAD folder on the SD Card, put it back in the machine once copying is done and play from Download menu on screen and sing along!!! 

Method 3: 

 For MP4 Video Karaokes, You can copy the link from Youtube of your karaoke song, Go the website https://www.convertinmp4.com/

Paste the link in the box shown on the screen and press download. It will give you the options to download in Mp4. Once the file is downloaded, copy and paste it into the DOWNLOAD folder on the SD Card, put it back in the machine once copying is done and play from Download Menu.All songs you have copied in Download folder will appear in Download menu. Choose the songs to play and singalong!!! 

Method 4:

For MP4 Video Karaokes, You can copy the link from Youtube of your karaoke song, Go the website

  https://en.savefrom.net/ 

Download 720P HD file. Once the file is downloaded, copy and paste it into the DOWNLOAD folder on the SD Card, put it back in the machine once copying is done and play from Download menu on screen and sing along!!! 

Method 5: 

For MP4 Video Karaokes, You can copy the link from Youtube of your karaoke song, Go the website https://mp3convert.io/ 

Download 720P HD file. Once the file is downloaded, copy and paste it into the DOWNLOAD folder on the SD Card, put it back in the machine once copying is done and play from Download menu on screen and sing along!!! 

Method 6: 

If you want to download multiple YouTube karaoke video or YouTube playlist ,you can use a FREE software called ATube Catcher . You can download from here: http://files3.dsnetwb.com/aTube_Catcher.exe 

You might need to turn off Antivirus software to install this program . Download mp4 files for any karaoke from YouTube and copy into Download folder of SD card. Downloaded songs can be played from Download menu of SingMasters home screen.

SingMasters system has Vocal ON/OFF features for Multiplex karaoke tracks.

These files are mostly standard karaoke versions with cover guide vocals in the chorus line and wherever the original artist had backing singers. No original artist performances are used.

For multiplex songs that has vocal indicated by person icon next to the song number,name when seen on TV screen ,press TV SYS button in remote to switch full vocal ON/OFF.

SingMasters Karaoke have dual Live scoring features.

The live scoring feature allows you to measure your performance as you sing.

So when 2 wireless mics are being used, system can display individual scores from 2 singer.

To enable the dual scoring,when song is selected press Blue Button in remote which is a Dual score button  to start singing competition.

The song will restart with 2 scores displayed on screen left and right of TV screen.

The TV screen will shows two windows with two scoring system, Your friend and You can singing at the same time with the two mikes, and each has a smart scoring system and shows the correct scores according the pitch algorithm, Competition brings much Fun for the singing.

To Copy the recorded song From The SingMasters Karaoke System, Please the follow the above mentioned steps.

1) Once you have recorded the song, go to the record section from the main menu.

2) select the song which you want to export and press "Export"

3)  It will give the option to Derive, Derive All. Select the option "Derive" to export only one song which you have selected. After pressing it will start processing

4) Once the process is complete, Connect the SingMasters to the PC or Laptop through the USB cable . Or Remove the Sd card from SingMasters and connect it to the computer through a card reader.

5) Go inside the removable disc through My Computer, Go in the "Karaoke" Folder, Select and Go in the "Rec_Wav", 

6) Select the Song you have exported in the folder and copy it to your PC.

Follow below steps to record your singing perfomance with SingMasters Karaoke.

Step 1. Select a song from the main menu to sing

Step 2. On remote, press the “REC” button, it will appear on the screen as “record on”

Step 3. Sing your song!

Step 4. When you’re done, either hit “REC” again to stop or when the song has ended. You can either replay your recording, delete or save it.

Step 5. If you’ve saved your recording it will appear in the RECORD section from the main menu. You can playback the recording from here at anytime.

Exporting performance:

After recording ,you can export your recording perfomance and share with all your friends.Please follow steps to export your recording.

Step 1. From the main menu ,select RECORD

Step 2. Select “Export” on the remote

Step 3. Choose to export the one file you’ve selected or the whole list. Allow some time as it will get to 100% and show you the recorded page again once done.

Step 4. Now, switch off the unit and take out the SD Card, put the SD Card into your computer.

Step 5. In your computer, open the SD Card file.

Step 6. Then select the “KARAOKE” folder and then the “rec_wave” folder and your recorded song will be in there.

Step 7. Play and share the recording as you wish!

Both Mics come already paired with the SingMasters SM-500 Unit.

If you find one or both of your SingMasters Karaoke System are not working properly, buttons functioning and/or the microphone sound component, firstly we’d recommend you try brand new batteries.

And if one microphone is working try the batteries from the working microphone in the one that’s not working. If this doesn’t help, the microphones may need to be recalibrated and re-paired to the base unit.

We’ve found in majority of cases this recalibration / re-pairing of the microphones have fixed any issues.

Follow these steps to pair the microphones to the base unit…

Step 1 – Plug in the base unit to the TV and put two AA batteries in each microphone.

Step 2 – Make sure the base unit is off (light is red) and the two microphones are off (no lights).

Step 3 – Hold down the power button on the base unit until you see a box appear on the screen which says “pairing mics” then you can let go

Step 4 – Now rather quickly, grab one microphones and hold down power button till the mic light flashes release it,do the same for another mic.

Step 5 – It will take a few minutes from here to recalibrate the microphones and pair them to the base unit. The screen will reset in approx. 3 minutes and you’ll be able to use both microphones.

Note – If at first, immediately after recalibrating you try and use the microphones they don’t work it means they’re not finished re-pairing, give it a few more minutes and they will both work.

Try Again – If the microphone recalibration / re-pairing doesn’t work the first time you can try it again, if your timing is off with the recalibration steps above it may not work. Be sure to follow the steps closely.

This steps in for pairing SM500 with UHF wireless mics.

Pairing code means match the receiver with the wireless microphones.The receiver and microphones are finished the pairing code by default when in factory.

When is pairing required ?

When the receiver and microphone are unable to connect

automatically, they need to be paired manually.

How to pair ?

Switch off both the receiver and the microphones,

Step 1: Switch ON the main receiver and go to the

SETUP menu.

Step 2: Select "MIC PAIR" and press "Enter" Select

"START" and press "Enter" at the POP UP menu.

Step 3: Press and hold the  play/stop  button of one

microphone, then press and hold the Power button of

the microphone till the power indicator light starts flashing,

The menu will display  "Please pair the second Mic!'

Release the buttons and power OFF that microphone.

Step 4: Repeat the step 3 to pair the other microphone.

The menu will display "Paired success!"

Microphones are now paired with the receiver.

The SingMasters Karaoke System is extremely versatile and lets you add any MP3+G Karaoke songs.

MP3+G is a karaoke file format that was created to allow CD+G karaoke to be played from a personal computer easily and quickly. MP3+G was created from the combination of the MP3 audio file (the CD audio is converted and compressed to MP3) and a raw CDG file which contains the RW subchannels from the CD+G track. It was first called MP3+G in combination of various audio formats synchronized to a CDG file.

MP3+G Folder in SD card is the only place to copy MP3+G songs files.

Every MP3+G song must have two files per song, one is .cdg and the other is .mp3, if only one is present then the song will not work/play.  When renaming the songs, they need to be 100% the same, except for the file extension.  The file extension is never to be altered or the song will not work/play.

1. Rename the files so the SingMasters can recognise them and is able to make a songbook for you. Your very FIRST song will be numbered: 200001, the rest will follow in sequential order. Formatted like so: Song Number-Artist Name-Song Title Note: Dashes are hard up against the names, no spaces between. No commas at all, use words like feat or and instead.

Example:

200001-Kylie Minogue-Better The Devil You Know.cdg

200001-Kylie Minogue-Better The Devil You Know.mp3

Repeat for each song increasing the number sequentially as you go.

Tip! The best way to rename a song is to do one file first then highlight and copy the text and paste into the next file. Just be sure to not change either of the extensions at the end, the .cdg and .mp3

2. Now you can copy the songs to your SD Card. All your formatted MP3+G songs (2 files per song) into the SD Card, open the KARAOKE folder > then put the songs into the MP3G folder on the SD Card. 

3. Now you can put the SD Card into your SingMasters player, when prompted to update DB ,select YES.Once its complete,Reboot the unit and you can choose the song added using song number or title,singer search and  sing! 

Key control,Tempo,Music,Mic,Echo volumes level can be adjusted using remote control keys.

Both the microphones comes paired with player from factory but if for some reason mic can't communicate with the player pls follow below to re-pair the mics.

Pls follow 2 steps,clearing the code and mic pairing for pairing of new mic.

Clearing the code in new MIC:

while the SM800 unit is on,pls follow below to clear the old code in the new mic.

Press power button of the mic, together press [Play/Stop] button,the light of the mic flash for 7 times ,clearing the code finished.

Mic Paring:

Go to Setting and select Mic Pair on TV screen.

While the screen shows Pair a wireless mic, Turn on the mic,Rotate to open the microphone battery compartment of the microphone.

Press and hold the pairing button in the battery compartment and release the button.The microphone is paired once screen shows "pairing successful"

Do the same process for the second microphone.

We found with some ISP internet ,YouTube Play doesn;t work in the unit and this issue is resolved with the below Firmware 1.10 update.

Sm800 fw 1.11 update 2022:

https://drive.google.com/file/d/1bT1zEf2D51JmQnVC0ufdcdnk8cWAnVjj/view?usp=sharing

Pls download the zip file and copy into SD card and put inside the unit ,when prompted to installed update ,choose and select ok,

Let the update proceed which may take 5-10 minutes once updated unit will reboot and you can use it.

SM800 has builtin WI-FI and YouTube APP for karaoke singing from YouTube.

Pls follow below procedures to sing from YouTube using SM800.

Pls connect SM800 to your WI-FI from SETTING-WLAN-Wi-Fi.

Once unit is connected Wi-Fi ,go to YouTube Search menu and type in song name or singer name using remote control alphabets buttons,videos will be listed,you can click the video to play and sing along or Press Blue button in remote to download the song into the player for future use.

Once downloaded,the song appears in Download menu ,you can then play the song from Download menu and sing ,If the video is downloaded you can also record the performance and also adjust key.

Recording of YouTube singing and adjusting key function is only available when its downloaded not when streaming as this is restriction from Google.

Playing karaoke songs from YouTube using SingMasters Cookara Mobile App:

You can also choose song from YouTube using Mobile app Cookara.

Pls download the mobile app (IOS or Android) scanning the QR code in MOBILE APP menu on screen.

Type the song name in search by Title bar.

If the song is not part of our song catalog in SD card,karaoke version of title is shown from YouTube,select the song you would like to sing and click Play .

The song will play on TV screen from YouTube for singing.

The song can also be put into Favorite or reserve into playlist.

Factory reset SM800 PRO:

1. Turn off SM800 PRO using Remote control power button on Power button or remove power adaptor to SM800 back of the unit .
2. Insert the needle to the marked area to press the reset internal button as shown in the diagram below.

3.While the reset internal button is press ,press the power button in the unit at the back of unit.